Lake Charles Memorial Hospital is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Any concerns may be addressed by calling Memorial's patient representative at (337) 494-3030. JCAHO can also be reached by calling their toll free complaint hot line, (800) 994-6610, via e-mail to complaint@jcaho.org, online at www.jcaho.org, by fax to the Office of Quality Monitoring at (630) 792-5636, or by mail to the Office of Quality Monitoring, Joint Commission, One Renaissance Blvd., Oakbrook Terrace, IL, 60181.